Download and install any pending updates and that should solve your problem. In the Settings app, head over to the Windows Update tab and click on Check for updates. If that’s the case, you can check for any pending system updates on Windows. There’s a chance that the Event Viewer not working issue is occurring due to a bug within Windows. Sign in with your newly created account and check if the issue is still there. In the Microsoft account window, click on I don’t have this person’s sign-in information and follow the on-screen prompts to create a new user account.Navigate to Accounts > Other users and click on Add account.Press the Windows key + I to open the Settings app.In that case, your only option is to create and switch to a new user account. This usually happens when some user account files become corrupt. Problems with your current user account can also cause default apps like Event Viewer to stop working. You can try uninstalling any recently installed apps and programs to resolve the issue. If it works fine, you can be sure that a third-party app or service is causing the problem. After that, try to use Event Viewer again. Restart your PC after this to enter the clean boot state. Disable all third-party startup apps and programs one by one.Next, switch to the Startup tab, and click on Open Task Manager.Under the Services tab, tick the checkbox that reads Hide all Microsoft services and then click the Disable all button.Press the Windows key + R to open the Run dialog, type msconfig, and press Enter.To boot Windows in clean boot mode, use the following steps. This can help you verify if the Event Viewer not working issue is caused by one of those third-party apps or services. When you boot your computer in a clean boot state, it runs without any third-party apps and services. Once the PC reboots, it will run the diagnostic tool and inspect for any RAM issues. Select Restart now and check for problems option.Double-click on the Windows Memory Diagnostic tool.Press the Windows key + S to open the search menu, type in windows tools, and press Enter.Windows Memory Diagnostic is a built-in tool that can scan your PC’s RAM for potential errors. Memory-intensive apps and programs like Event Viewer may stop responding or crash on Windows if there is a problem with your PC’s RAM. In the console, paste the following command and press Enter.Īfter running the command, restart your PC one more time and see if the issue is still there.Press the Windows key + X and select Terminal (Admin) from the list.If the Event Viewer not working problem is caused by a problem with your hard drive, running the check disk utility should help. Running the check disk utility allows you to scan and repair your drive for corrupted data and errors. Restart your PC after running the above commands and then try using Event Viewer again.
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